SR124
Located in Manassas, VA
Pay: $18/hr
Job Full Description
Job Title: Dispatcher / Customer Service Representative
Location: Manassas, VA
Pay: $18/hour
Schedule: Monday – Friday, 7am-4pm
Training Schedule: Monday – Friday 8am-5pm
About Us:
We are searching for a Dispatch/Customer Service Representative for a busy and growing concrete company committed to delivering top-quality service and materials to their customers. We’re looking for a reliable and organized Dispatcher/Customer Service Representative to join our team and help keep our operations running smoothly.
Job Summary:
As a Dispatcher/Customer Service Representative, you will be the main point of contact between customers, drivers, and the internal teams. You'll play a key role in scheduling deliveries, handling customer inquiries, and ensuring timely communication to keep everything on track.
Responsibilities:
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Answer incoming calls and respond to customer inquiries in a friendly and professional manner
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Schedule and dispatch concrete deliveries based on customer needs and truck availability
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Coordinate with drivers to ensure accurate and timely deliveries
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Monitor delivery progress and address any delays or changes
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Maintain accurate records of orders, schedules, and customer communications
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Provide general administrative support as needed
Qualifications:
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Prior experience in dispatching, customer service, or a fast-paced logistics environment preferred
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Strong communication and organizational skills
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Ability to multitask and stay calm under pressure
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Proficient in basic computer programs (email, spreadsheets, scheduling software)
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Knowledge of the construction or concrete industry is a plus, but not required
Manassas, VA
3111
9210 Church Street
2nd Floor
Manassas, VA 20110
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