MS15
Located in Manassas, VA
Pay: 20.00-24.00/hour
Job Full Description
Job Summary:
Leading national construction and retail electrical supplier is seeking a motivated and customer-focused individual to join our team as a Front Counter Sales & Customer Service Representative. In this role, you will be the first point of contact for customers seeking electrical supplies, providing expert product knowledge, processing sales transactions, and ensuring a positive customer experience.
If you possess any electrical industry or supplies experience and enjoy working with customers, this is an exceptional growth opportunity for a self-driven, experienced candidate.
Salary potential could exceed 25.00-27.00/hour after initial trial period.
If you are bilingual but lack direct electrical supplies or industry experience, we encourage you to apply!
Schedule: M-F, 8:00 am-5:30 pm
Pay: 20.00-24.00/hour
Key Responsibilities:
- Greet customers promptly and professionally at the front counter.
- Assist with warehouse and inventory/order retrieval, including forklift operation
- Assist customers in selecting appropriate electrical products based on their needs.
- Provide accurate information on product features, pricing, availability, and warranties.
- Process sales transactions using point-of-sale (POS) systems.
- Handle customer inquiries, returns, and complaints with professionalism and efficiency.
- Maintain organized and well-stocked displays and shelves.
- Collaborate with warehouse and inventory teams to ensure product availability.
- Stay up-to-date on new products, industry trends, and safety standards.
- Support outside sales staff with customer orders and product sourcing.
- Perform light administrative duties such as invoicing, order entry, and filing.
Qualifications:
- High school diploma or equivalent; technical or vocational training in electrical systems is a plus.
- Previous experience in sales or customer service, preferably in electrical or hardware supplies.
- Strong knowledge of electrical products, tools, and components.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills and familiarity with POS systems.
- Physical ability to lift and move products (up to 50 lbs).
Preferred Skills:
- Experience with inventory management systems.
- Bilingual (English/Spanish or other) is a plus.
- Familiarity with local electrical codes and contractor needs.
Benefits:
- Competitive hourly wage or salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Employee discounts
- Opportunities for advancement and training
Manassas, VA
3431
9210 Church Street
2nd Floor
Manassas, VA 20110
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