Job Details

Customer Service Representative November 21, 2025

IIA01

Located in Culpeper, VA

Pay: 19.00-22.00/hour

Job Full Description

 


🚗 Job Posting: Entry-Level Automotive Auction & Title Customer Service Representative

Location: Culpeper, VA
Employment Type: Full-Time
Schedule: M-F/ 8:00 am - 5:00 pm 

Pay: 18.00-22.00/hour

Department: Customer Service / Auction Operations & Title Processing

About the Role

We are seeking a motivated and detail-oriented Entry-Level Automotive Auction & Title Customer Service Representative to join our team. This role blends customer support for automotive auctions with training in auto title processing. You’ll assist buyers, sellers, and dealers during auctions while learning how to manage title transfers, lien releases, and registration documentation. No prior industry experience is required — we provide full training.

Key Responsibilities

  • 📞 Provide friendly, professional customer service during automotive auctions (in-person and online)
  • 📝 Assist with auto title transfers, lien releases, and registration documentation for auctioned vehicles
  • 🔍 Answer customer questions about auction procedures, title requirements, and vehicle documentation
  • 🤝 Collaborate with auction staff, dealers, and state agencies to ensure smooth transactions
  • 📂 Maintain accurate records of customer interactions and vehicle/title documentation
  • 🚀 Learn industry regulations and best practices in both auction operations and title processing

Qualifications

  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Customer service experience preferred, but not required — we welcome entry-level candidates eager to learn
  • Ability to multitask in a fast-paced auction and title environment
  • Basic computer skills (Microsoft Office, data entry systems)
  • Interest in the automotive industry and willingness to grow professionally

What We Offer

  • Competitive entry-level pay with opportunities for advancement into specialized roles (auction operations, title processing)
  • Comprehensive training program covering both auction procedures and title regulations
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • A supportive team environment with exposure to multiple facets of the automotive industry

How to Apply

Ready to launch your career in the customer service and auto auction and title fields? Apply today by submitting your resume.


 

Manassas, VA
3431
9210 Church Street
2nd Floor
Manassas, VA 20110

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