Located in Lynnwood, WA
Pay: $24-$27 per hour, DOE
Job Full Description
Position: Customer Service Representative
Type: Full-Time, Direct Hire
Location: Lynnwood
Pay: $24-$27 per hour, DOE
Schedules: Monday-Friday 8:00AM-4:00PM
Job Details: We are seeking a Customer Service Representative who is customer-focused and comfortable with inside sales. This role offers a potential long-term career opportunity in the LED Lighting and Control Systems industry. The ideal candidate is self-driven, motivated, and able to multi-task in a fast-paced environment while delivering exceptional customer support.
Essential Functions:
· Help customers/clients with inquiries about LED Lighting Products and configurations
· Process phone orders
· Send e-mails with tracking and product information
· Answer questions about products and services
· Provide customer support on product
· Pass leads and large bids onto the Sales Department
· Follow up on key clients
· Help customers choose products and close sales on the phone
· Help with product shipment, inventory adjustments, etc.
Qualifications/Requirements:
· Minimum 2 years’ experience in a similar customer service/inside sales role
· Comfortable wearing many hats
· Customer service oriented
· Able to resolve problems and work independently
· Electrical and/or lighting experience is a plus
· Interest in LED lighting technology and control systems
· Phone sales and support experience
· Self-motivated, and organized
· Experience with Excel, Word (Work will be done mainly on computers)
· Inside Sales Experience
· Should be enthusiastic and engaging, and have the ability to build rapport with each client, so even if they don't buy from us today, they'll call us next time
Benefits Available to Eligible Express Associates:
- Medical Plan
- Dental Plan
- Holiday Pay (6 Days Observed)
- 401 (k) Retirement Savings Plan
- Vision/Eyewear Plan
- Life Insurance
- Prescription Drug Reimbursement
- Short-Term Disability
- Referral Bonuses
Express Office: Lynnwood
19009 33rd Ave W Ste 204
Lynnwood, WA 98036
425-775-4903
#ExpressProsLynnwoodWA #2592OS
Lynnwood, WA
2592
19009 33rd Avenue West
Suite 204
Lynnwood, WA 98036
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