Located in Lynnwood, WA
Pay: $22-$27 per hour, DOE
Job Full Description
Position: Inside Sales & Customer Support Specialist
Type: Full time, Direct Hire
Location: Lynnwood
Pay: $22– $27 per hour, DOE
Schedule: Monday-Friday
Job Details
We are seeking a Inside Sales & Customer Support Specialist. This role is ideal for someone who is customer-focused, comfortable with inside sales, and eager to grow within the LED lighting and control systems industry. The right candidate will be self-driven, motivated, and flexible, with the ability to multitask in a fast-paced environment. This position offers long-term career potential for someone interested in lighting technology and sales support.
Responsibilities
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Assist customers and clients with inquiries about LED lighting products and configurations
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Process phone orders and close sales while providing product support and troubleshooting assistance
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Provide tracking information and product details via email, answer questions regarding products and services
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Pass qualified leads and large bids to the Sales Department
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Follow up with key clients to maintain strong relationships
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Assist with product shipments, inventory adjustments, and warehouse tasks
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Put away shipments and retrieve products using safety ladders
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Safely lift, carry, and handle boxes and materials as needed
Qualifications / Requirements
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Minimum 2 years of experience in customer service and/or inside sales
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Strong phone sales and customer support experience with the ability to work independently and resolve problems effectively
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Physically capable of lifting boxes, handling inventory, and using safety ladders
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Reliable personal vehicle required
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Interest in LED lighting technology and control systems, Electrical and/or lighting experience is a PLUS
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Proficiency with Excel and Word (computer-based role)
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Self-motivated, organized, enthusiastic, and able to build rapport with clients
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Strong interpersonal skills with the ability to create lasting customer relationships
Benefits Available to Eligible Express Associates:
- Medical Plan
- Dental Plan
- Holiday Pay (6 Days Observed)
- 401 (k) Retirement Savings Plan
- Vision/Eyewear Plan
- Life Insurance
- Prescription Drug Reimbursement
- Short-Term Disability
- Referral Bonuses
Express Office: Lynnwood
19009 33rd Ave W Ste 204
Lynnwood, WA 98036
425-775-4903
#ExpressProsLynnwoodWA #2592OS
Lynnwood, WA
2592
19009 33rd Avenue West
Suite 204
Lynnwood, WA 98036
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