Job Details

Customer Support / Call Center September 25, 2024

N425

Located in Vancouver, WA

Pay: $21 per hour

Job Full Description

A Vancouver, WA - based & nationally ranked company is seeking qualified individuals to join their customer service department for a 12-month contract.

Pay: $21 per hour

Schedule: Monday - Friday, Day Shift

6am - 2:30pm 

 

(Training will be for 5-6 weeks from 7:30am - 4pm)

 

Job Duties:

  • Learn about the products inside and out, and be able to help customers troubleshoot and order according to their specific needs
  • Phone-based customer service / customer support
  • Help answer questions, troubleshoot issues, place orders, search inventory for products, et

Skills & Experience:

  • Excellent customer service skills
  • Ability to troubleshoot problems quickly
  • Intermediate computer/typing skills ( 60 WPM)
  • Handle multiple chats at one time (20+ live chats a day)
  • Driven, reliable, and looking to leverage your customer service, problem solving, and multi-tasking skills to grow with the team
  • 1 year high volume call center experience
  • 1-3 years customer service 
  • 1+ year live chat experience

 

Associate Benefits

While working for Express, our associates can also become eligible for a variety of benefits*:

  • Referral bonuses - $25 per employee referred after 80 hours worked.
  • Medical plan
  • Dental plan
  • Vision/eyewear plan
  • Prescription drug reimbursement
  • Short-term disability
  • Direct deposit
  • Sick Pay
  • 401(k) retirement savings plan
  • Life insurance

*For more information about our benefits, visit https://www.expresspros.com/Job-Seekers/Employee-Benefits/Default.aspx

 

Apply online or at our office:

Express Employment Professionals can help you find the job that is a good fit for your needs and abilities! You’ll never pay a fee for our services and support. Take the first step toward your success. Apply with Express today!

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#1935OS

Vancouver, WA
1935
2612 Northeast 114th Avenue
Vancouver, WA 98684

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