About the Role
Our client, an integrative medical clinic in the Camas area, is seeking a warm, organized, people-centered team member to serve as their Front Office & Patient Experience Coordinator — the welcoming presence and Guardian of the First Impression.
This role blends hospitality, communication, scheduling, and front-of-house operations to create a peaceful, professional environment where patients feel cared for from the moment they walk in.
This is a temp-to-hire opportunity, offering the chance to join a mission-driven wellness practice.
Schedule & Compensation
- Schedule: Tuesday–Friday, 8:00 AM – 5:00 PM
- Hours: 24–32 hours per week
- Employment Type: Part-Time, Temp-to-Hire
- Pay: $22-26 per hour DOE
Key Responsibilities
Patient Communication & Scheduling
- Answer and return patient phone calls, emails, and text messages
- Serve as the gatekeeper of incoming communication
- Assist new patients with onboarding, scheduling, and waitlist coordination
- Manage daily flow and appointment schedule in Jane (practice management system)
- Support smooth transitions between rooms and providers
Front Desk & Administrative Support
- Check out patients and collect payments
- Schedule follow-up visits
- Maintain accurate patient records and billing codes in Jane
- Send/receive faxes to labs, pharmacies, and providers
- Assist with front-desk organization and workflow
Ideal Candidate
We're looking for someone who:
- Radiates warmth and professionalism — you set the tone for the patient experience
- Thrives on organization — you love systems, schedules, and keeping things running smoothly
- Communicates clearly and compassionately — both in person and across multiple channels
- Is detail-oriented — especially when it comes to scheduling, billing, and patient records
- Works well independently and as part of a team — you're self-motivated and collaborative
- Values integrative health — you're excited to support a mission of whole-person wellness
Qualifications
- Previous experience in a medical office, healthcare, or customer service role preferred
- Familiarity with practice management software (Jane experience is a plus)
- Comfortable with technology: phone systems, email, texting platforms, faxing, and electronic health records
- Strong multitasking and time management skills
- Professional, friendly demeanor with excellent interpersonal skills
- High attention to detail and commitment to patient confidentiality
Benefits
- Referral bonuses
- Medical plan
- Dental plan
- Vision/eyewear plan
- Prescription drug reimbursement
- Short-term disability
- Direct deposit
- Sick Pay
- 401(k) retirement savings plan
- Life insurance
To Apply
Apply by sending your resume to jobs.vancouverwa@expresspros.com
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