Located in Vancouver, WA
Pay: $20.00
Job Full Description
Office Assistant / Receptionist
Job Details
- Type: Full-time
- Pay: $20/hour
- Hours: Monday through Friday, 8:15 AM – 5:00 PM
About the Role
We are looking for a friendly, organized Office Assistant to serve as the first point of contact for our clients and vendors. This role blends front-desk reception with administrative support for our insurance agency, including phone coverage, document processing, mail handling, and light bookkeeping tasks.
What You'll Do
- Greet visitors warmly and direct them to the right team member
- Answer and route incoming calls, documenting interactions in our agency management system (HawkSoft)
- Process incoming/outgoing mail, date-stamp and scan documents, and attach them to client files
- Support new business intake, referrals, and cancellation requests by coordinating with CSRs and Producers
- Process client payments and maintain accurate payment logs
- Assist with e-signatures, MVR pulls, mortgagee/lienholder updates, and other policy-related admin tasks
- Keep the kitchen, reception area, and lobby clean and stocked
- Handle supply ordering, deposits, and other office errands as needed
What We're Looking For
- Strong communication and customer service skills
- Comfortable multitasking in a fast-paced office environment
- Detail-oriented with good organizational habits
- Prior experience with insurance agency software (e.g., HawkSoft) a plus, but not required
- Reliable and punctual for a consistent Monday–Friday daytime schedule
Associate Benefits
While working for Express, our associates can also become eligible for a variety of benefits:
- Referral bonuses
- Medical plan
- Dental plan
- Vision/eyewear plan
- Prescription drug reimbursement
- Short-term disability
- Direct deposit
- Sick Pay
- 401(k) retirement savings plan
- Life insurance
To apply, send your resume to staffing.vancouverwa@expresspros.com
Vancouver, WA
1935
2612 Northeast 114th Avenue
Vancouver, WA 98684
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