Located in Ellensburg, WA
Pay: $18.00-$20.00 per hour
Job Full Description
CUSTOMER SERVICE & DOCUMENTATION SPECIALIST
POSITION SUMMARY:
The primary focus of this position is to assist in all aspects of International Documentation and Customer Service. Also, this individual will coordinate operational and logistical efforts between sales/customer support and the operations team. This individual must be motivated, have a good attitude and be willing to learn and advance themselves and our company.
Given the agribusiness nature of the industry, we are searching for an individual who is accustomed to the long and unpredictable hours and days associated with our business. Experience in agriculture is not required. A strong desire to pursue international trade would be highly beneficial. Some requirements of this position include:
KEY RESONSIBILITIES:
- Handle and process international documentation and customer shipment requirements.
- Document and coordinate customer shipping schedules, stack reservations and requests.
- Act as the liaison and coordinator between customer service/sales and production/operations staff.
- Coordinate with production and operational staff to ensure efficient, accurate operations to obtain upmost customer satisfaction.
- Actively participate in management meetings and efforts to improve processes and maximize business efforts.
- Good computer skills and familiar with basic Microsoft Office Suite
- Helpful if bilingual in any of the following but not a requirement: Chinese , Japanese, Spanish, Arabic
KEY CHARACTER REQUIREMENTS:
Integrity: Have integrity in all aspects of job responsibility and enforcing company policies.
Customer Service: Respond promptly to customer needs; solicit feedback to improve customer service, consistently exhibit phone and email skills and always respond to requests for service and assistance
Team Work: Able to balance individual and team member responsibilities. Always open to giving and receiving constructive criticism and put the success of the team and company above
Organizational Skills: Able to be organized with strong time management skills. Most importantly, employee must be self-disciplined and highly motivated.
Strong Work Ethic: Given the nature of our industry, the hay export business is a seasonal process that
may require longer hours and increased demands during harvest months, decreasing in non-harvest month.
Location: Ellensburg, WA
Position Type: Evaluation Hire: Full Time
Number of People Needed: 1
Pay: $20.00 per hour
Schedule: Monday-Friday 8:00a-5:00p
If this sounds like a job that you are interested in, call us immediately! (509-575-7770) We'd love to tell you more and get you working ASAP!
If you'd like to apply, we have several convenient options:
- Apply online at expresspros.com/yakimawa
- Apply in person at our office, located at 1021 S 40th Ave, Suite 1 Yakima, WA 98908
- Download our app"Express Jobs" and apply from your mobile device.
About us:
Express Employment Professionals works with job seekers to help them find the right job for their skills and experience. We have a variety of jobs available, and there are full-time, part-time, and temporary positions available. As largest privately held staffing company in North America, we are ready to help you take the next step in your career.
Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.
In compliance with applicable federal, Washington and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.
Yakima, WA
2517
1021 S. 40th Avenue
Suite 1
Yakima, WA 98908
Apply Now Email Us