Meet the Team

  • Frances New
    Frances New

    General Manager

    I grew up in Jackson, TN. I graduated from the University of Tennessee in 2021 with a Major in Agriculture Economics and a minor in Entrepreneurship. After graduation, I joined Express in the Emerging Entrepreneur Program. I moved to Jonesboro, AR to work with Express. I completed New Franchisee training, inside and outside sales Fast Track, and learned the Express System. After a year in Jonesboro, working as a Business Developer and Employment Specialist. I moved to Greensboro, North Carolina to be the Franchisee Manager of the Greensboro (North) Express Office. I successfully increased the amount of hours worked and doubled the client count. After the sale of Greensboro (North), I am now taking over the Plano, TX office. I am so excited to be here and meet everyone! I love traveling, spending time with my friends, and watching Tennessee football games. My favorite part of Express is having the opportunity to make a positive impact on people's lives and learning something new every day.

    Email Frances New

    elizbet hernandez
    Elizbet Hernandez

    Employment Specialist

    I grew up in a small town in Madera CA. My career began in Sacramento CA in a Dealership where I was a Loaner Car director within a year was promoted to Administrative Assistant. In 2021 I made the move to Texas. I worked in a Pest control, where I did retention and upselling. After some time, I went back to a Dealership as an Office Administrator, however, things were not the same I needed a challenge. It is why I am overjoyed to be here! In my free time, I love being with my family and friends, playing card games, and traveling. I look forward to helping people find employment and growing with Express.  

    Email Elizbet Hernandez