Leading our training, development, and quality assurance initiatives is Jessica Kerr, a seasoned professional dedicated to shaping top-tier talent and ensuring unparalleled service quality. With a degree in Business Administration and Human Resource Management and a rich background of nearly a decade of experience in Talent Acquisition, HR Consulting, and Customer Service, Jessica brings a wealth of expertise to our leadership team. As the Director of Training, Development, and Quality Assurance, she plays a pivotal role in driving the success and growth of our organization. Jessica has forged an impressive career path marked by her commitment to fostering professional growth and upholding the highest standards of quality. With a keen eye for identifying and nurturing talent, she has successfully implemented training programs that empower our staff with the skills and knowledge needed to excel in their roles. In the dynamic world of staffing, quality assurance is paramount. Jessica spearheads our efforts to maintain the highest standards of service delivery. She leverages a robust quality assurance framework to monitor, assess, and optimize our processes, guaranteeing that our clients receive nothing short of excellence. As a visionary leader, Jessica envisions Express Employment Professionals as a trailblazer in the staffing industry. She is committed to continuous improvement, cultivating a culture of continuous learning, innovation, and client satisfaction, positioning our company as the go-to resource for unparalleled staffing solutions.