Career Development

  • Building Skills. Building Careers.

    Improving and learning new skills increases your options for getting the career you want. Express Employment Professionals offers training resources and programs to help you get where you want to go.

  • Computer Software

    Computer-based tutorials, from beginning to advanced.

  • Communication Training

    Verbal and written communication skills for any job that requires interaction with customers.

  • Safety Education

    Introduction to worksite, tools, and equipment used on a job including job safety and proper use. 

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    Job Genius

    Video based training on the job market forecast, resumes and interviewing, how to find job openings, and building a career path.

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    Job Genius

    Video training on the job market forecast, resumes and interviewing, how to find job openings, and building a career path.

  • White Papers

    Career White Papers

    Learn what format is best for your resume – PDF vs Word, and how to achieve work/life balance.

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    With tips and advice on everything from the job search to finding work life balance, Express’ Job Journey blog is a great resource for employees and job seekers alike. 

    • When the Customer ISN’T Always Right

      What to do when you’re faced with an angry customer or client The phrase “The customer is always right” has been used as early as 1905. Quote Insider attributes the saying to the Chicago retailer Marshall Field, although it’s possible he heard it from someone else. The meaning of the phrase is that companies and their employees should treat complaints seriously to avoid customers feeling ignored or cheated. However, for anyone who has worked in a customer or client facing job, or even just peeked at some of the angrier folks on social media, the customer is in fact NOT always right. Customers should be respected, but when their behavior starts to get out of hand, what can you do to deescalate the situation? Keep Calm and Carry On When a client or customer starts yelling at you, whether in-person, on the phone or on social media, odds are you aren’t the one they’re truly angry with. It’s mostly likely your product or service they have a problem with. So, …

      Thu, 24 Sep 2020

    • Managers: What to Look for When Hiring Your Next Employee Post COVID-19

      As local economies slowly recover from the slowdown caused by the COVID-19 pandemic, some business leaders are looking to start bringing jobs back to meet anticipated demands in their markets. Hiring managers have a large talent pool to choose from these days. But with so many qualified individuals, how can you make sure you choose the right employee? Poor hiring can cost an employer up to 150% of a workers’ salary, so before you decide to hire your next employee, it’s important to know what to look for in a perfect hire. Organizational Needs The most obvious focus you should have when hiring is aimed at specific organizational needs. Just because your business has the capital to bring back employees, doesn’t mean that hiring for the same positions you once had is the best move going forward. The world has changed, and businesses are changing with it. Analyze your current needs and decide the best way to fill them. For example, some businesses are deciding to add more of a …

      Tue, 22 Sep 2020

    • Dealing with a Difficult Boss Remotely

      Micromanaging from a distance isn’t fun. Working from home has its benefits. You don’t have to commute to work, you can wear whatever you want, and you might have a bit more leeway in setting your own schedule. However, there are definite disadvantages as well. And one of those is working for a difficult boss. Some managers might be great at managing their team in the workplace, but terrible at communicating remotely. Others may be less-than-stellar managers in general and managing remotely just makes their controlling tendencies even more evident. Regardless of what type of remote boss you’re working for, we wanted to provide a few ways to make interactions easier. Communicate (but not too much) Some managers find it difficult to know an employee is working if they can’t physically see them typing away at their keyboard or workstation. These types of managers can get thrown for a loop from working remotely and might start checking in with you numerous times throughout the day. This is fine, but if …

      Thu, 17 Sep 2020