Meet Our Staff

  • Mark Wagner
    Mark Wagner

    Owner

    As the owner of the Express Employment office in Southwest Austin, Mark and his team solve problems for their clients by finding qualified individuals for open positions in a wide range of fields. Mark enjoys filling both technical and professional roles. A Ph.D. graduate with over 15 years of experience in the technical realm of science and engineering, he loves that he can continue to learn new things by talking to candidates and clients about the positions he fills. In college, Mark ran his own painting business which grew his excitement for helping others find jobs.  "I had nine people working for me and many of them were friends of mine.  Providing work for them through my business was one of the best parts of that experience. The ability to do that every day on a much larger scale through Express, while providing great value and service for our clients, is tremendously satisfying".

    Mark has called Austin home since 1996. He enjoys spending time with his family and friends, sampling Austin's food and music, and coaching, watching, and playing sports.

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    Michelle Carlberg

    Lead Recruiter

    Michelle has over 25 years of management, consulting, recruiting and coaching experience. As a Professional Certified Coach with the International Coaching Federation, her experience coaching and developing individuals and teams has provided her the opportunity to assist people in achieving their career goals. Michelle moved to Dripping Springs from Fort Worth in 2017 and has continued to devote herself to developing and delivering consulting to both candidates and clients to help build long-term relationships.

    In her spare time, she likes to spend time with family and friends visiting venues in the hill country listening to live music whenever possible. In addition, she likes to watch her youngest daughter race dirt bikes, following in Michelle’s footsteps.  

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    Catherine Lajara

    Lead Recruiter

    Catherine comes from a corporate and staffing background with experience in recruiting within multiple industries. She thoroughly enjoys helping others and learning about different cultures and thought processes, which helps her to ensure a successful match between candidates and clients. Catherine has a master’s degree in Asian Studies from the University of Texas at Austin, giving her the opportunity to speak Korean along with Spanish.

    Catherine likes to stay active by playing her favorite sports, which includes Volleyball and Tennis. To relax you will find her on the couch binging Netflix and eating ice cream with family and friends. 

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    Susan Harris

    Lead Recruiter

    Susan is an experienced professional with a diverse background in staffing and corporate recruiting, customer service, financial advising, and running her own business. Her diverse background includes an associate’s degree in health care administration, as well as a Medical Assistant Certification. She is a highly motivated and dedicated professional who is passionate about improving customer satisfaction and fostering success both internally and externally.

    Susan enjoys going to Texas parks and lakes, spending time with family, watching sporting events and  live music and her favorite hobby of all time is home decorating.


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    Millie Smith

    Director of Business Development

    As the Director of Business Development at Express Employment Professionals, Millie is dedicated to driving growth and fostering strategic partnerships with organizations of all sizes, helping them build strong and diverse teams. By understanding their unique needs and challenges, she develops tailored solutions that drive growth and foster long-term success for our clients and Express!

    Millie’s journey to Express Professionals has been diverse and enriching. With a bachelor’s degree in communications and a master’s in education, she honed her skills as a teacher, shaping young minds and fostering a love for learning. As a former educator, she understands the importance of personal growth and the impact it can have on one's career trajectory.

    In Millie’s spare time, she embraces the joys and challenges of motherhood by spending quality moments with her family and pursuing creative endeavors and staying active.


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    Maddy Memmer

    Front Office Coordinator

    Maddy comes from an educational background with a Bachelor of Arts in Women’s Studies. She brings 10+ years of diverse experience that includes social media content creator, content writer and administrative assistant, as well as educator. 

    She thrives on a challenge and learning new things and as the front office coordinator, she takes pride in serving others and helping others improve their day-to-day lives by helping them find staffing solutions while providing a listening ear for clients, candidates and colleagues alike. 

    Maddy recently moved from Dallas to Austin and has loved living in Austin. In her spare time you can find her trying out new recipes, taking an online class or hanging out with her two dogs in her backyard.


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