• Meet Our Team

    Lucy Torres


    Lucy Torres isn't just the owner of Express Employment Professionals in Waukegan, Illinois. She's a trailblazer in the healthcare staffing industry, bringing her 20+ years of expertise and passion to a new venture:Express Healthcare Professionals.

    Lucy's journey began with a deep understanding of the healthcare landscape. She's played key roles in the success of Fortune 500 companies across healthcare, finance, and pharmaceuticals. This experience honed her skills in talent acquisition, leadership, and building meaningful relationships.

    Lucy saw a gap in the market, and a need for a staffing agency that truly understood the nuances of healthcare and the unique needs of both patients and providers.

    Express Healthcare Professionals is the answer. Under Lucy's guidance, this new division is dedicated to:

    • Connecting qualified healthcare professionals with the right opportunities.
    • Streamlining the hiring process for healthcare facilities.
    • Providing exceptional service and support, every step of the way.

    Lucy's commitment extends beyond business. She's an active member of the Waukegan Chamber of Commerce Board and the Hispanic Chamber of Lake County. She's passionate about giving back to her community and empowering others.

    When you partner with Express Healthcare Professionals, you're not just getting access to top talent. You're joining a team driven by passion, expertise, and a genuine desire to make a difference in the healthcare landscape.

    Connect with Lucy and her team today to experience the Express Healthcare Professionals difference.

    Lucy's Qualifications:

    • Franchise Owner of Express Employment Professionals since 2011
    • 20+ years of experience in Human Resources and Recruiting
    • Worked with Fortune 500 companies across healthcare, finance, and pharmaceuticals
    • Bachelor's Degree in Business Management from Alverno College
    • Master's in Management from Cardinal Stritch University
    • Active member of the Waukegan Chamber of Commerce Board and the Hispanic Chamber of Lake County


    • Email: Lucy.Torres@Expresspros.com
    • Phone: (847) 782-7268


    Let's build a healthier future together, one connection at a time. 

    Email Lucy Torres

    Cyndy Parada

    Lead Healthcare Recruiter

    Cyndy brings a wealth of experience to Express, having worked in HR for two years before transitioning into recruiting. Her passion for connecting with individuals and finding their ideal placements aligns perfectly with her role as an Employment Specialist focusing on Office Services. Since joining Express in August, Cyndy has demonstrated her expertise in matching candidates with suitable positions, ensuring a seamless transition for both job seekers and employers.

    Cyndy is a creative soul who thrives on artistic expression, whether it's capturing emotions on canvas or transforming faces through makeup artistry. Cyndy also enjoys indulging in movies, shopping, and savoring delicious cups of coffee in her free time.

    Email Cyndy Parada

    Andrea Hernandez

    Healthcare Coordinator

    Driven by a deep commitment to community service, Andrea has spent the past decade cultivating meaningful relationships and honing her customer service skills. With a passion for making a positive impact on others' lives, she joins the Express team eager to leverage her expertise to assist those seeking employment and contribute significantly to the company's success.

    Beyond her dedication to her work, Andrea finds fulfillment in outdoor adventures with her beloved dog and cherishing moments with her family.

    Email Andrea Hernandez

    Natalie Neeve

    Sales Coordinator

    For over two decades, Natalie has woven a tapestry of success from threads of customer service excellence and sales savvy. Her career is a testament to building trust, securing loyalty, and exceeding expectations.

    Natalie is a master negotiator, a retention magician, and a champion of collaboration. Her time at Advanced Disposal wasn't just decorated with plaques (Employee of the Year 2012, Sales Rep of the Year 2018) – it was a testament to her ability to nurture major accounts and inspire teamwork.

    But beyond the boardroom, Natalie's heart beats to the rhythm of family and adventure. When not crafting deals, she's carving snowy trails on her snowmobile or conquering open roads on her motorcycle. In summer, it's all about ATVs and adrenaline.

    Email Natalie Neeve