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The Greatest Strengths and Weaknesses
of the Millennial Generation in the Workplace

Express Employment Professionals Study Reveals Where
Millennials Excel and What Traits They Lack

Commitment Hard to Find Among Millennial Workers

OKLAHOMA CITY, Oct.2, 2013 — In the nineth of a series of releases titled “America Employed,” Express Employment Professionals, the nation’s largest privately held staffing firm, released findings today that illuminate Millennials’ strengths and weaknesses in the marketplace.

The survey of 264 Express franchises across the nation revealed that Millennials–those born approximately between 1980–2000–bring exceptional technological savvy to the workplace. By far, this is considered their greatest strength. On the other hand, their weaknesses include a lack of commitment and an over–inflated sense of self.

“Our research shows that younger workers excel at the obvious–technology. After all, many of them basically grew up with devices in their hands,” said Bob Funk, CEO of Express Employment Professionals and a former Chairman of the Federal Reserve Bank of Kansas City. “However, they fall short of older workers when it comes to commitment to a job.

“Younger workers always change the way employers do business. Millennials are a strong, free–thinking group whose attitude toward their employers is often ‘easy come and easy go.’ To create a strong workforce, employers need to be more willing to provide guidance to young people and help them settle into their careers, and Millennials need to be more willing to accept guidance.”

Respondents were asked to name the “greatest strength the millennial generation has to offer in the marketplace.” The responses were as follows:

1.  Technologically savvy:     63%
2.  Innovation: 9%
3.  Networking: 7%
4.  Resourcefulness: 7%
5.  Diversity: 5%
6.  Ambition: 3%
7.  Entrepreneurialism: 3%
8.  Productivity: 3%

Respondents were also asked to name “the greatest weakness” of the millennial generation. The responses were as follows:

1.  Lack of commitment: 29%
2.  Over–inflated sense of self: 27%
3.  Face–to–face communication: 14%
4.  Impatience: 14%
5.  Inexperience: 9%
6.  Inability to receive criticism: 4%
7.  Need for supervision: 3%


If you would like to arrange for an interview with Bob Funk to discuss this topic, please contact Sherry Kast at (405) 717-5966.


About Robert A. Funk
Robert A. “Bob” Funk is chairman, chief executive officer and president of Express Employment Professionals. Headquartered in Oklahoma City, the international staffing company has more than 675 franchises in the U.S., Canada and South Africa. Under his leadership, Express has put more than five million people to work worldwide. Funk served as the Chairman of the Federal Reserve Bank of Kansas City and was also the Chairman of the Conference of Chairmen of the Federal Reserve.

About Express Employment Professionals
Express Employment Professionals puts people to work. It generated more than $2.3 billion in temporary sales in 2012 and ranks as the largest privately held staffing agency in the United States. Its goal is to put a million people to work.