Haydn Heinen

Office Manager

Meet Haydn, a cornerstone of the Express Employment – Baldwin County team since August 2014. Starting as a Front Office Coordinator, she swiftly transitioned into roles as an Employment Specialist on an Industrial Desk and in Office Services, amassing seven years of invaluable experience before assuming the position of Office Manager. Haydn is dedicated to fostering a culture of excellence within her team, leveraging their strengths and expertise to drive continuous progress. Her greatest joy lies in making a positive impact in the local community by helping individuals find meaningful employment opportunities. A lifelong resident of Baldwin County, Haydn cherishes the close-knit bonds she shares with her community. She resides in South Baldwin County with her loving husband, Nick, and their two children, Toby and Maggie. Outside of work, Haydn finds joy in spending quality time with her friends and family, whether it's soaking up the sun at the beach, exploring classic car shows, or unwinding amidst the tranquility of camping trips. Guided by her favorite mantra, "Today is a good day, for a good day," Haydn radiates positivity in every aspect of her life, serving as an inspiring beacon of optimism and collaboration

Email Haydn

Katrese Roberson

Business Development Manager

Katrese began her journey with Express Employment Professionals in 2014 and has since built over two decades of experience in Sales and Account Management. With more than 11 years of dedicated service at Express, she is passionate about inspiring her team to deliver exceptional client care. Her consistent excellence has earned her a spot among our Top 50 Sales Reps company-wide—a reflection of her commitment, expertise, and drive.

Katrese thrives on building lasting relationships and helping clients achieve their revenue and production goals through tailored solutions that meet their unique needs. She also takes pride in creating a welcoming and supportive environment, making every client feel like part of the Express Family.

Outside of work, Katrese enjoys the beauty of Alabama and Florida beaches and cherishes time with her family and beloved pets. With Katrese on your team, you can count on dedicated service, thoughtful solutions, and a genuine commitment to your success.

Email Katrese

Lee Anne Ashurst

Business Development Manager

Lee Anne brings a wealth of experience in sales and relationship-building to her role as Business Development Manager for Express in Baldwin County. A University of Alabama graduate with a degree in Public Relations, she began her career in Los Angeles, serving a diverse clientele that included legal and entertainment professionals.

Her talent for sales was evident early on—while working in public relations, her counselor encouraged her to pursue a career in sales, advice she embraced when she moved to California. There, she joined Minolta Business Systems, where her outstanding performance earned her a spot in the prestigious President’s Club, with a reward trip to Switzerland. Over the years, Lee Anne has helped countless companies achieve their goals while cultivating long-term business relationships.

Outside the office, Lee Anne enjoys shopping, traveling, and exploring new destinations—most recently checking off a bucket-list trip to London. She shares her home with three adorable Shih Tzus and has a deep love for music, which keeps life lively and fun.

Email Lee Anne

Joseph Ziegler

Employment Specialist

Joe is a proud resident of North Baldwin, where he has raised four boys who thrive in the close-knit, vibrant environment of small-town life and the beauty of the Alabama outdoors. With a strong foundation in Business Management, Marketing, and Sales, Joe is dedicated to bridging the gap between local job seekers and businesses.

Joe's extensive experience in navigating the complexities of the business world has equipped him with a unique perspective that he brings to fostering community growth and economic development. His passion for creating opportunities and his commitment to the local community make him an invaluable asset in driving success and prosperity for all.

Email Joe

Charlotte Costello

Administrative Employment Specialist

Meet Charlotte, a proud Pennsylvania native who has found her home in Baldwin County. With over eight years of experience in the Recruiting and Human Resources industry, she's established herself as a seasoned professional. Off-duty, Charlotte brings her passion to the baseball fields, where she's a dedicated dugout mom, cheering on her pride and joy. Charlotte's enthusiasm for the future and dedication to personal and professional growth are evident. 

Email Charlotte

Alexandra Dubose

Marketing Director

Alexandra oversees marketing efforts for multiple Express Employment Professionals and SRG offices across Mobile, Baldwin County, the Emerald Coast, Tallahassee, and LaGrange, GA. She joined Express in 2017 and brings over a decade of marketing and sales experience.

A University of South Alabama graduate with a degree in Marketing Management, Allie founded the Professional Sales & Marketing Club during her time at school, which continues to grow today. After graduation, she worked in radio in New England, gaining valuable experience in a fast-paced media environment. Allie has been recognized locally for her contributions, including being named to Access Magazine’s 50 Most Beautiful in 2021 and as a 2023 honoree for Business Alabama and AGC’s 40 Under 40 in Commercial Construction.

Outside of work, Allie enjoys spending time outdoors—hiking, kayaking, fishing, and attending live music events. She values connection, collaboration, and helping businesses find creative ways to grow.

Email Alexandra

Wendy Martin

Intake Recruiter

Wendy is a native of Baldwin County and a proud mom of two handsome sons. She also has two fur babies.  Wendy holds a Bachelors in Sociology from Troy University. When she isn't working, she enjoys spending time at home. 

Email Wendy

Stephanie Ivie

Front Office Coordinator

Born and raised right here in the community, Stephanie brings a welcoming smile and a calming presence to the front desk every single day. A proud mom of three, she balances work and family life with ease and grace. Outside the office, you’ll likely find her with a fishing rod in hand, soaking in the peace of the water — her happy place.

With a deep love for music, Stephanie calls it her therapy — a way to recharge, reflect, and stay grounded. Whether she’s helping associates, supporting her team, or getting things done behind the scenes, Stephanie plays a key role in keeping everything running smoothly. Her down-to-earth nature, strong work ethic, and friendly spirit make her someone everyone is happy to see when they walk through the door.

Email Stephanie

Serena Meloun

Payroll & AR Regional Manager

Serena Meloun is our Payroll and Accounts Receivables Manager for all the Ashcraft offices. She works with associates and clients to help create a supported and efficient payroll process. Serena has worked for 16 years in hospitality; most recently as a General Manager of a Marriott-branded hotel. Serena holds a BA in Human Environmental Science for Hotel and Restaurant Management/Food and Nutrition from the University of Alabama. When Serena is not working, she enjoys spending time with her husband and cats and watching movies. She has a passion for Ferrero Rocher chocolates and Indian cuisine.

Email Serena

Krystal Tynes

Front Office Coordinator 

Born and raised in Robertsdale, Alabama, Krystal is proud to call this community home. As the Front Office Coordinator at Express Employment, she is the friendly face and organized hub that keeps the office running smoothly, ensuring every visitor and team member feels welcomed.

When she’s not at work, Krystal enjoys spending quality time with her husband and their two children. Whether it’s mud riding, fishing, or simply soaking in Alabama’s great outdoors, she loves making memories with her family.

Krystal is passionate about building strong connections, both professionally and personally, and she brings positivity, warmth, and dedication to everything she does. For her, family, fun, and making the most of every day are what matter most.

Email Krystal