Job Details

Answering Service Representative August 20, 2025

A178

Located in Decatur, AL

Pay: $14.00/HR

Job Full Description

We have an opening for an Answering Service Representative position working at a locally owned answering service located in Athens, AL. This is an evaluation-to-hire opportunity with potential for full-time placement.

 

*** THIS IS A 3RD SHIFT POSITION THAT REQUIRES TRAINING ON 1ST SHIFT ***

 

Skills/Qualifications

HS Diploma or equivalent.

Strong communication skills, both verbal and written.

Excellent phone etiquette and customer service skills.

Proficient in typing and data entry with a high level of accuracy.

Must be able to work independently with little or no supervision.

 

Duties/Responsibilities

Answer incoming phone calls and direct them to the appropriate department or individual.

Take messages and relay them accurately to the intended recipients.

Provide information to callers regarding company services, products, and policies.

Perform data entry tasks to update customer records and maintain accurate call logs.

Handle customer inquiries and resolve complaints or issues in a professional and timely manner.

 

HOW TO APPLY?

At our office (Monday-Friday 8AM to 5PM):  607 Church Street NE, Suite C, Decatur, Alabama 35601

Submit an online application via Express Pros website

Download the FREE ExpressJobs app on your mobile device App Store or Google Play

 

ADDITIONAL INFORMATION

Contact us via phone/text at 256-822-1000, or email Jobs.DecaturAL@ExpressPros.com.

Need more information about working with an Express office? Frequently Asked Questions

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Decatur, AL
2115
607 Church Street NE
Suite C
Decatur, AL 35601

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