Located in Phoenix, AZ
Pay: $19-$21/hour
Job Full Description
?? Job Title: Showroom Sales & Customer Support Associate
?? Location: Phoenix, AZ
?? Job Type: Full-Time
Role Overview
As a Showroom Sales & Customer Support Associate you’ll be an essential part of creating an exceptional customer experience in our Phoenix showroom. You’ll assist walk-in customers, contractors, and designers with product selections, answer questions about tile and pool-related materials, process orders, and support the sales team through outstanding service and operational excellence.
Key Responsibilities
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Greet and assist customers in person, by phone, and via email with product questions, design ideas, pricing, and availability.
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Provide knowledgeable guidance on tile choices and project needs, helping customers find the best solutions for their projects.
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Accurately create sales orders, quotes, and schedules for deliveries or pickups using internal systems.
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Maintain clear communication with the warehouse team, delivery personnel, and branch management to ensure orders are fulfilled smoothly.
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Build strong relationships with customers to encourage repeat business and referrals.
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Support showroom merchandising, organization, and inventory accuracy.
Qualifications
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Strong customer service and communication skills.
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Basic computer proficiency for order entry and email communication.
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Positive, team-oriented attitude with a desire to help customers and grow professionally.
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Experience in sales, retail, or customer service is a plus but not required.
South Phoenix, AZ
1930
3230 East Broadway Road
Suite B-110
Phoenix, AZ 85040
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