Located in Phoenix, AZ
Pay: $20.00/hour
Job Full Description
Customer Service Representative – Logistics
Location: West Phoenix, AZ
Pay: $20.00/hour
Schedule: Monday–Friday, 7:30 AM–4:00 PM
Position Type: Full-Time
About the Position
We are seeking a dependable and customer-focused Customer Service Representative to join a busy logistics operation in West Phoenix. This position is ideal for someone who enjoys working with customers, coordinating details, and keeping shipments moving smoothly.
You’ll serve as a key point of contact for customers while working closely with warehouse teams and transportation providers to ensure orders and shipments are handled accurately and efficiently.
What You’ll Do
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Serve as the primary point of contact for customers and respond to inquiries promptly
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Coordinate inbound and outbound shipments
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Track and trace shipments and provide timely status updates
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Process customer orders, receiving documentation, and shipment information
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Communicate with warehouse personnel, carriers, and other internal teams
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Research and resolve customer questions or service issues
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Maintain accurate records in warehouse and transportation management systems
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Provide proactive communication to keep customers informed
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Manage multiple priorities in a fast-paced environment
What We’re Looking For
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Previous customer service experience
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Logistics, transportation, warehousing, or 3PL experience is a plus
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Strong communication and problem-solving skills
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Excellent organization and attention to detail
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Comfortable using Microsoft Excel and Outlook
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Ability to learn and navigate warehouse or transportation management systems
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Dependable, professional, and able to work effectively in a fast-paced environment
Why Consider This Opportunity?
If you’re a customer service professional who enjoys staying organized, solving problems, and keeping things moving, we’d love to hear from you!
South Phoenix, AZ
1930
3230 East Broadway Road
Suite B-110
Phoenix, AZ 85040
Apply Now Email Us