A022
Located in Lafayette, CA
Job Full Description
IT Systems Specialist & Web Support
(Hybrid) Mon–Fri, 8:30 AM–5:00 PM
Our client is seeking a detail-oriented IT Specialist to join their team in Lafayette, CA. This is a hands-on, multi-faceted role ideal for someone who thrives in a fast-paced, collaborative environment. The ideal candidate is organized, adaptable, and capable of supporting both users and systems across departments. Will play a vital role in managing everything from networking and system integrations to website and platform support.
Key Responsibilities
- Troubleshoot and maintain LAN/WAN infrastructure, routing, and firewall configurations.
- Manage web hosting environments, DNS settings, and website deployments (WordPress, themes, plugins, and compliance checks).
- Perform light graphic and web design tasks as needed.
- Support database updates and system automation via cron jobs, SSH, Bash scripting, and phpMyAdmin.
- Provide Mac environment support including macOS troubleshooting and mobile device management (MDM) deployment.
- Troubleshoot and support Google Workspace Business accounts and 3rd-party app integrations.
- Maintain backup power systems and call recording archives.
- Coordinate with hardware, software, and operations vendors to resolve technical issues.
- Support website and system integrations, including DMS, TCP/IP connectivity, remote access, printers, and Windows 11 systems.
- Assist with scripting and feed management for DMS tools (including 4D scripting, port forwarding, and remote access platforms).
- Collaborate with the Accounting team to reconcile and troubleshoot monthly DMS usage data.
- Provide training, testing, and support for user portals and internal systems.
- Troubleshoot environments including Heroku, React JS, Node JS, and MongoDB as needed.
Qualifications
- 2–4 years of hands-on IT support experience, preferably in a mixed OS environment.
- Strong understanding of networking, systems integration, and cloud platforms.
- Proficiency with WordPress, Bash/SSH, SQL, Google Workspace, and basic scripting.
- Familiarity with macOS, Windows 11, remote desktop tools, and database platforms.
- Excellent organizational, time management, and communication skills.
- Ability to prioritize tasks in a deadline-driven, multi-project environment.
- Experience documenting workflows and providing user support/training.
- Ability to pass a background check.
- Full COVID-19 vaccination required.
- Available to work overtime- on-call after hours as needed
Visit us in person:
Express Employment Professionals – San Ramon
3150 Crow Canyon Place, Suite 150, San Ramon, CA 94583
Call us: (925) 415-3006
Email your resume: SanRamonCA@expresspros.com
San Ramon, CA
3351
3150 Crow Canyon Place
Suite 150
San Ramon, CA 94583
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