Position Title: Teller
POSITION SUMMARY:
Handles customer transactions and provides friendly, prompt and efficient customer service, which includes cross-selling of bank products and services. Maintains and safeguards supply of currency and coin under the prescribed limits.
ESSENTIAL FUNCTIONS: Employees are held accountable for all duties of the job.
• Daily balancing of teller drawer within the established teller guideline policy.
• Provides efficient, helpful and courteous customer service to internal and external customers.
• Accepts checks for paying and/or cashing to include verification of payee endorsements, funds and drawee bank, making decisions on the existence of stop payments, holds and uncollected funds.
• Demonstrates knowledge and understanding of the teller machine, including; input of all transactions, posting memo debits, placing Reg CC holds and daily balancing of assigned cash.
• Processes courier bags and night drop bags, to include deposit change orders and loan payments.
• Demonstrates knowledge of regulatory responsibilities by initiating SAR’s, placing Reg CC holds, anti-money laundering, CTR’s, etc.
KNOWLEDGE AND SKILL REQUIREMENTS
• Effective written, verbal and interpersonal communication skills; demonstrated ability to speak effectively to internal and external customers.
• Strong attention to details.
• Ability to think logically in order to analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Excellent flexibility and adaptability in a changing environment with expected and unexpected events.
MINIMUM QUALIFICATIONS:
• High School Diploma or GED required.
• Equivalent combination of education and/or experience considered.
• Strong customer service skills.
• Previous cash handling experience preferred.
Wage: $18.00 per hour
Benefits: Accrued sick leave and optional medical benefits provided by Express Employment during probationary period. Full benefits once hired on by company.
Work Location Durango, CO & Pagosa Springs, CO