Job Details

Accounts Receivable / Collections Specialist November 14, 2025

Located in Jacksonville,, FL

Pay: $18-$25

Job Full Description

We are seeking a dedicated and detail-oriented Accounts Receivable Clerk to join our dynamic finance team. In this role, you will be responsible for managing the company's accounts receivable processes, ensuring accurate billing, timely collections, and precise account reconciliation. Your expertise will support the financial health of the organization by maintaining clear and efficient revenue cycle management. The ideal candidate will possess strong knowledge of medical billing, financial concepts, and accounting software, along with excellent communication skills and a professional phone etiquette. This position offers an opportunity to contribute to a well-organized financial environment while developing your skills in healthcare finance and accounting.

Duties

  • Generate accurate invoices for medical services rendered, ensuring compliance with CPT coding and ICD-10 standards.
  • Follow up on outstanding accounts through professional phone communication and telemarketing techniques to facilitate prompt payments.
  • Process payments received via various methods such as checks, ACH transfers, or wire transfers; apply debits and credits accurately within the accounting system.
  • Reconcile accounts receivable ledgers regularly to ensure consistency with financial records and resolve discrepancies efficiently.
  • Conduct account analysis to identify overdue balances, trends, or potential issues affecting revenue cycle management.
  • Collaborate with healthcare providers and insurance companies to verify billing details and resolve claim denials or payment delays.
  • Maintain comprehensive documentation of billing activities, payment histories, and correspondence for audit purposes.
  • Support accounts payable functions when necessary, including verifying vendor invoices related to medical supplies or services.
  • Utilize financial software proficiently for data entry, report generation, and account reconciliation tasks.
  • Uphold excellent phone etiquette while communicating with patients, insurance representatives, and internal teams to deliver exceptional customer service.
  • Assist in training or mentoring new team members on medical billing procedures and financial concepts as needed.
  • Contribute to process improvements aimed at enhancing efficiency in revenue cycle management workflows.

Experience

  • Minimum of two years’ experience in accounts receivable roles within healthcare settings or related industries involving medical billing.
  • Strong understanding of medical terminology, CPT coding, ICD-10 classification systems, and revenue cycle management principles.
  • Proven proficiency with accounting software and financial tools such as QuickBooks or specialized medical billing platforms.
  • Familiarity with accounts payable procedures and account reconciliation techniques.
  • Knowledge of financial concepts including debits & credits, account analysis, and general ledger management.
  • Excellent negotiation skills for resolving payment disputes professionally while maintaining positive relationships.
  • Effective phone etiquette combined with customer service experience in handling inquiries from patients or insurance companies.
  • Basic math skills essential for accurate calculations related to billing adjustments or payment processing.
  • Ability to interpret complex medical bills and perform detailed account analysis accurately. If you are committed to precision in financial processes and eager to contribute your expertise within a supportive team environment, we encourage you to apply today. Join us in ensuring smooth revenue cycle operations that underpin our organization’s success.

Job Type: Full-time

Work Location: In person

Jacksonville (Southeast), FL
3435
9143 Philips Highway
Suite 150
Jacksonville, FL 32256

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