Located in Tampa, FL
Pay: 15
Job Full Description
Express Employment is seeking a friendly, professional, and dependable Bilingual Phone Operator to join our growing team. If you are fluent in both English and Spanish, enjoy helping people, and have excellent communication skills, we want to hear from you.
As a Bilingual Phone Operator, you will serve as the first point of contact for our clients' customers, providing exceptional service while handling incoming calls in a fast-paced environment.
Responsibilities
Answer inbound calls professionally and courteously in English and Spanish
Take accurate messages and relay information to clients
Transfer calls according to client instructions
Provide callers with basic information and assistance
Maintain detailed and accurate call records
Follow company procedures and client-specific protocols
Deliver outstanding customer service on every call
Handle multiple calls while remaining calm and professional
Qualifications
Fluent in both English and Spanish (verbal and written)
Excellent phone etiquette and communication skills
Strong customer service skills
Basic computer and typing proficiency
Ability to multitask and work efficiently in a fast-paced environment
Reliable attendance and punctuality
Previous call center, receptionist, or customer service experience is preferred but not required
Shift/Pay
Monday - Friday: 3:00 PM - 11:00 PM, $15.00/hr.
If interested, please call/text 813-448-6590 or send resume to Jobs.TampaFldowntown@expresspros.com
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Tampa (Downtown), FL
2633
9720 Princess Palm Avenue
Suite 122
Tampa, FL 33619
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