Located in Tampa, FL
Pay: $20/hr+
Job Full Description
#3127
Medical Dispatcher
Long Term – Full Time
Express Employment in Temple Terrace is currently hiring candidates for a medical dispatcher position for a local company in NE Tampa. The position is full-time and has long-term opportunities. The ideal candidate will be responsible for coordinating the timely and efficient dispatch of medical personnel, patient transport services, and emergency response units. This critical role ensures smooth internal communication and supports the safe and prompt delivery of care across hospital departments.
JOB HIGHLIGHTS:
- Competitive pay of $20+ per hour.
- Paid weekly through Express Pros, Temple Terrace, FL.
- Express Pros offers Medical Plans.
- Opportunity to gain long-term employment and be promoted within the company.
DETAILED SUMMARY:
- Coordinate with service teams to schedule appointments and dispatch healthcare professionals.
- Provide accurate information about our services, policies, and procedures.
- Assign tasks to field technicians or service personnel based on availability, skills, and urgency.
- Handle and resolve complaints, escalating issues to the appropriate department when necessary.
- Maintain detailed and accurate records of customer interactions and transactions.
- Identify and report recurring issues to management to improve customer experience.
- Stay up-to-date with product knowledge, company policies, and industry trends.
QUALIFICATIONS AND EXPERIENCE:
- Experience as a medical dispatcher is required.
- Ability to handle unexpected situations calmly and effectively
- Ability to speak, read, write, and comprehend English
- Must have excellent customer service and communication skills, both verbal and written.
WHAT WE LOOK FOR IN A CANDIDATE:
- Recent and relevant work history in the last 6 months.
- Ability to start immediately.
HOW TO APPLY:
· In person at 12814 N 56th St, Tampa, FL 33617. We are open Monday-Friday, 8am-5pm.
· Call us at 813-514-1771
Have experience in other areas?
Express Pros Temple Terrace has job openings in many different industries, including administrative, professional, skilled trades, hospitality, medical, and light industrial!
Tampa (Northeast), FL
3127
12814 North 56th Street
Tampa, FL 33617
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