Located in Tampa, FL
Pay: $20/hr+
Job Full Description
Bilingual Dispatcher – Spanish and English
Long Term – Full Time
Express Employment in Temple Terrace is currently hiring candidates for a dispatcher position for a local company in NE Tampa. The position is full-time and has long-term opportunities. As a Dispatcher, you will be the primary point of contact for all staff and customers. The dispatcher is responsible for receiving emergency and non-emergency calls, determining the nature and urgency of the situation, dispatching appropriate medical personnel or services, and maintaining clear communication with all involved parties.
JOB HIGHLIGHTS:
- Competitive pay of $20/hr+
- Paid weekly through Express Pros, Temple Terrace, FL.
- Express Pros offers Medical Plans.
- Opportunity to gain long-term employment and be promoted within the company.
DETAILED SUMMARY:
- Coordinate with service teams to schedule appointments and dispatch medical personnel.
- Provide accurate information to medical professionals based off codes given.
- Assign tasks to field technicians or service personnel based on availability, skills, and urgency.
- Handle and resolve complaints, escalating issues to the appropriate department when necessary.
- Maintain detailed and accurate records of interactions and transactions.
- Identify and report recurring issues to management to improve customer experience.
- Collaborate with team members to ensure a cohesive and efficient dispatching operation.
QUALIFICATIONS AND EXPERIENCE:
- Experience as a dispatcher is required.
- Ability to handle unexpected situations calmly and effectively
- Ability to speak, read, write, and comprehend in English and Spanish
- Must have excellent customer service and communication skills, both verbal and written.
WHAT WE LOOK FOR IN A CANDIDATE:
- Recent and relative work history in the last 6 months.
- Ability to start immediately.
HOW TO APPLY:
· In person at 12814 N 56th St, Tampa, FL 33617. We are open Monday-Friday, 8am-5pm.
· Call us at 813-514-1771
Have experience in other areas?
Express Pros Temple Terrace has job openings in many different industries, including administrative, professional, skilled trades, hospitality, medical, and light industrial!
Tampa (Northeast), FL
3127
12814 North 56th Street
Tampa, FL 33617
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