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Louisville (Southeast), KY

4245 Outer Loop, Louisville, Kentucky 40219

Shelby County, KY

6908 Shelbyville Road, Simpsonville, Kentucky 40067

Job Details

Customer Service Representative July 22, 2026

Located in Louisville, KY

Pay: 18

Job Full Description

Express Employment Professionals is looking for a Warehouse Customer Service Representative to join our team. The hours are Monday to Friday from 7am until 3:30pm. The pay is $18.

Essential Duties and Responsibilities

v Assists employees, vendors and clients by answering questions related to manufacturing, logistics and services.

v Attends production meetings and relay issues to client

v Receive and organize Sales Orders

v Utilize ERP/WMS & ASN portals to generate BOLs, labels, etc. for outbound shipments

v Coordinate outbound shipments with shipping/receiving personnel

v Post data to WMS & cloud portals- Shipment tracking, etc.

v Provide support to QC /Supervisors concerning vendor quality issues.

v Provide a clean organized work environment using Lean practices.

v Perform other duties as assigned.

v Manages all inbound calls

Qualifications

v Understanding of receiving report and need to run daily for next day preparation.

v General knowledge of “planning schedule”, how to determine shortages, confirm pricing is correct on planning schedule and blanket p.o. to Vendor.

v Procurement background preferred

v Basic knowledge of Outlook, Word and Excel.

v Ability to communicate effectively orally and in writing.

Requirements

To perform the job successfully, an individual should demonstrate the following competencies:

v Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Louisville (Southeast), KY
1698
4245 Outer Loop
Louisville, KY 40219

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