E157
Located in Hopkins, MN
Pay: Up to $21
Job Full Description
Client company in Hopkins has immediate need for Appliance Service Customer Service / Dispatcher
Hours: 7:30 am - 4:30 pm Monday - Friday
Required Job Skills:
- Office and Retail Customer Service Experience
- Computer Knowledge and Experience
- Ability to Multi-Task in a Fast Paced Work Environment
- 1-2 years experience working in a small business or office setting.
- Knowledge of the Twin Cities Metro Area geography.
- Ability to read a map.
Daily Tasks Include, but are not limited to:
- Answer phones
- Take messages and return customer calls
- Process daily technician paperwork
- Process incoming service requests for dealers and vendors
- Check e-mail and return e-mail messages
- Contact customers when parts arrive to schedule service
- Handle incoming customer service calls
- Dispatch incoming customer phone calls
- Accept customer calls and return customer calls
- Maintain customer service related information for customer accounts
- Ensure quality customer service and customer satisfaction
- Maintain customer service voicemail and return customer calls
- Provide customers with superior customer service
- Provide customer service for internal customers
- Capturing customer information and answering customer inquiries
- Resolve inbound customer calls regarding account
- Take customer orders and provide high-quality customer service
- Make out going customer service calls
- Work with customer service manager to ensure proper customer service
- Resolve any customer service issues
- Answering inbound calls and providing excellent customer service
- Provide customer support and handling customer inquiries
- Combining excellent customer service skills
- Assure quality customer service to all customers
- Provide exceptional customer service to all customers
- Provide superior customer service with all customer interaction
WAYS TO APPLY: (choose one)
- In person: Express Employment Professionals, 33 10th Avenue South, #130, MN 55343
- Email resume: hopkinsmn@expresspros.com
- Via our website: expresspros.com/hopkinsmn. You must submit your application to the Hopkins, MN office.
- Via our job app, #ExpressJobs
- By telephone: (952) 933-1116
Hopkins (Minneapolis/St. Paul), MN
2445
33 10th Avenue South
Suites 130
Hopkins, MN 55343
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