B003
Located in Saint Paul, MN
Pay: $21-25/hr
Job Full Description
Service Coordinator
Salary: $21-25/hr DOE
Work Schedule: Mon - Fri 7AM - 4PM
Responsibilities:
Requires daily coordination with office and field teams
Answering incoming service requests via the phone and email
Pull and keep track of service permits
Coordinate with Project Managers on scheduling necessary appointments
Upload necessary reports to city and 3rd party portals
Work with fitters and project managers to ensure jobs are dispatched, time is signed in/out Communicate service scheduling board daily to field personnel and service teams
Process payroll weekly
Schedule resources to support service jobs (order/call-off lifts, schedule subcontractors (electrical, alarm, etc.), requests purchase orders
Works with service management team to facilitate prioritization of service calls
Process invoices in accordance with standard billing practices set forth by service management team
Other duties as assigned and as the business needs adjust.
What makes someone successful in this role?
Constant pursuit of excellence on behalf of our customers, meeting and exceeding their expectations, creating a simple, worry-free, and effortless experience.
A relentless pursuit of knowledge about emerging technologies in the life safety industry, including updated policies and regulations in your market.
Regularly participating in the Learning and Development opportunities available through VFPG and API Group.
Requirements:
Prior work as an Office/Administrative Assistant or similar
Ability to work independently and with proficiency in the Microsoft Office suite
Strong oral and written communications skills; ability to professionally communicate with all levels of leadership, customers, and employees
Strong organizational skills, multi-tasking skills, ability to be resourceful and proactive when completing duties
Willingness to assist with miscellaneous projects as needed
Education: High school diploma or equivalent.
Saint Paul, MN
2976
1696 Suburban Avenue
Saint Paul, MN 55106
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