Inside Sales Representative

Locations: Missoula, MT or Columbia Falls, MT
Pay: $23.00/hour
Schedule: Monday-Friday | 9:00 AM - 5:00 PM (1-Hour Lunch)
Job Type: Full-Time

Build Relationships. Drive Solutions. Support Montana Industry.

Do you enjoy helping customers, solving problems, and being a key part of a team’s success? Express Employment Professionals is recruiting an Inside Sales Representative for a respected and growing Montana company serving the timber, lumber, and woodworking industries.

This is more than a traditional sales role. It's an opportunity to become a trusted resource for customers while contributing to the daily success of a business that plays an important role in Montana's manufacturing and forestry sectors. Combining customer service, sales support, inventory coordination, logistics, and office operations, this position offers variety, challenge, and long-term career potential.

If you're energized by relationship-building, enjoy working in a fast-paced environment, and appreciate a role where no two days are exactly alike, this could be the perfect fit.

What You'll Do

As an Inside Sales Representative, you'll be a vital connection between customers, vendors, warehouse operations, and the sales team, helping ensure exceptional service and seamless daily operations.

Key Responsibilities

• Deliver outstanding customer service and inside sales support
• Build and maintain strong relationships with customers, vendors, and business partners
• Support outside sales representatives in managing and growing customer accounts
• Respond to customer inquiries by phone, email, and in person
• Assist with shipping and receiving operations
• Coordinate UPS, freight, and LTL shipments, including preparation of Bills of Lading (BOLs)
• Monitor inventory levels and assist with replenishment planning
• Operate a forklift to safely move materials and inventory as needed
• Process orders accurately and ensure timely fulfillment
• Perform general administrative and office support duties
• Maintain organized records and efficient workflow processes
• Contribute to a positive, collaborative, and team-oriented work environment

What You'll Bring

We're looking for someone who enjoys working with people, takes initiative, and can successfully balance multiple responsibilities while maintaining exceptional customer service.

Preferred Qualifications

• Previous experience in sales, customer service, inside sales, or office administration
• Strong communication and relationship-building skills
• Ability to provide professional, responsive, and solution-oriented customer support
• Basic computer proficiency, including email and standard office software
• Strong organizational and time-management abilities
• Ability to prioritize tasks and manage competing responsibilities effectively
• Self-motivated with the ability to work independently
• Forklift experience preferred, or willingness to complete training
• Ability to safely and consistently lift up to 50 pounds

Compensation & Benefits

We value our employees and offer a competitive compensation package, including:

• Competitive hourly pay of $23.00 per hour
• Health insurance eligibility after 90 days
• Paid vacation
• Paid holidays
• Retirement savings plan with employer matching after one year of employment

Why You'll Love This Opportunity

This role provides an excellent opportunity to develop a diverse skill set while working for a company that supports one of Montana's most important industries.

What Makes This Role Stand Out?

• Diverse responsibilities that keep every day engaging and rewarding
• Gain hands-on experience in sales, customer service, logistics, inventory management, and operations
• Support customers and businesses within Montana's thriving timber, lumber, and woodworking industries
• Join a team that values collaboration, professionalism, and continuous improvement
• Enjoy a stable Monday-Friday schedule that promotes work-life balance
• Build a long-term career with a respected and established local employer

Work Environment

This role combines office, warehouse, and customer-facing responsibilities, making it an ideal fit for someone who enjoys variety and staying engaged throughout the day.

The successful candidate will be dependable, organized, detail-oriented, and committed to delivering exceptional service while contributing to the overall success of the team and its customers.

Take the Next Step in Your Career

If you're looking for an opportunity where your customer service skills, initiative, and ability to build strong relationships can make a meaningful impact, we'd love to hear from you.

Apply today through Express Employment Professionals and join a company known for quality, service, and industry expertise. Bring your energy, professionalism, and commitment to customer success to a role where your contributions truly matter.