Answer and direct incoming phone calls, take messages, and schedule appointments.

Contact new leads by phone, email, and text message, and follow up on open estimates.

Prepare and submit building permit applications and track approval status.

Register warranties for completed projects and maintain accurate warranty records.

Organize and maintain job files, contracts, permits, and project documentation.

Monitor inventory levels and order office supplies as needed.

Receive customer payments, prepare bank deposits, and process checks.

Provide administrative support to management, production, and sales teams.

Assist with accounts payable and payment tracking using QuickBooks.

Greet customers and visitors while providing professional customer service.

Previous administrative, receptionist, or office support experience preferred.

Experience with QuickBooks is preferred.

Strong organizational and multitasking abilities.

Excellent communication and customer service skills.

Proficiency with computer systems and Microsoft Office.

Ability to maintain accurate records and work independently.