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Jacksonville, NC

461 Western Boulevard, Suite 118, Jacksonville, North Carolina 28546

New Bern, NC

2800 Neuse Boulevard, Units 5 & 6, New Bern, North Carolina 28562

Job Details

Call Router October 20, 2025

B846

Located in Jacksonville, NC

Pay: $11

Job Full Description

Job Overview:


We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Call Router. This role is essential in creating a positive first impression for our customers and ensuring calls are directed quickly and accurately to the right department or team member.


Responsibilities:
•    Answer incoming phone calls with a pleasant, helpful attitude
•    Route calls to the appropriate team member or department
•    Provide basic information or take messages when needed
•    Perform light data entry and update customer information as directed
•    Assist with other administrative tasks as needed


Qualifications:
•    Excellent phone and communication skills
•    Friendly, positive, and professional demeanor
•    Strong attention to detail
•    Basic computer and data entry skills
•    Ability to multitask in a busy office environment

Jacksonville, NC
2025
461 Western Boulevard
Suite 118
Jacksonville, NC 28546

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