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Jacksonville, NC

461 Western Boulevard, Suite 118, Jacksonville, North Carolina 28546

New Bern, NC

2800 Neuse Boulevard, Units 5 & 6, New Bern, North Carolina 28562

Job Details

Member Service Representative April 23, 2026

Located in New Bern, NC

Job Full Description

Express Employment Professionals is seeking a friendly and detail-oriented Member Service Representative for a local banking client. This role is ideal for someone who enjoys helping people, handling financial transactions, and delivering exceptional customer service in a professional environment.

 

Key Responsibilities

  • Provide excellent customer service to bank members in person and over the phone
  • Process transactions including deposits, withdrawals, transfers, and payments
  • Assist members with account inquiries and basic banking services
  • Identify member needs and recommend appropriate products/services
  • Maintain accurate records and ensure compliance with banking policies
  • Balance cash drawer and resolve discrepancies as needed

Qualifications

  • Previous customer service experience required (banking or financial experience preferred)
  • Strong communication and interpersonal skills
  • High attention to detail and accuracy
  • Basic computer skills and ability to learn banking systems
  • Cash handling experience preferred
  • High school diploma or equivalent

Jacksonville, NC
2025
461 Western Boulevard
Suite 118
Jacksonville, NC 28546

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