Located in Chattanooga, TN
Job Full Description
A local industrial supplier is looking for an enthusiastic and driven Customer Accounts Representative to join its winning team in Hixson, TN. This is a customer service-based position that places a heavy emphasis on building and maintaining strong relationships with both external customers, as well as teammates in both customer service and operations.
Responsibilities include the following:
• Critical problem-solving, conflict resolution and negotiation skills separate our representatives from the rest when it comes to helping our large customer base with their product inquiries.
• Enthusiastic professionalism is vital in our line of work; ability to communicate and respond to any customer’s questions or complaints clearly and precisely is critical in a fast-paced transitional environment.
• Attention to detail and follow-through on completing a task is crucial when sourcing non-stocked items and entering work orders.
• Following up with customers on orders and out calling for direct sales is vital to developing professional relationships with our customers.
• Understanding the goals and concepts of our business and incorporating business goals to achieve sales and profitability
• We are a team-based environment; working closely with credit, inventory, systems, warehouse, and other departments in the company.
• Other duties as assigned.
SCHEDULE
Monday-Friday 8:00 AM-5:00 PM
STARTING PAY
Chattanooga, TN
1513
5922 Shallowford Road
Chattanooga, TN 37421
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