DH202
Located in Andersonville, TN
Pay: 22.00-23.00
Job Full Description
We are currently looking for a Customer Care Coordinator for a locally ran company in Andersonville, TN.
Pay - $20.00-$23.00/hr
Duties / Responsibilities:
· Manages large numbers of incoming calls.
· Handles customer complaints, provides appropriate solutions and alternatives within the time limits; and follows up to ensure resolution.
· Keeps records of customer interactions, process customer data, and file documents.
· Coordinates service requirements of customers effectively and timely.
· Takes the extra mile by inquiring about service requests to ensure one-trip service completion.
· Maintain physical and electronic records, effectively.
· Other duties as assigned.
Qualifications:
· High School diploma or equivalent.
· Minimum 2 years of related experience in customer care coordination / administration.
· Proficient in AS-400 and MS Office Products, including Excel.
· Excellent phone etiquette and communication skills.
· Must be well organized and able to effectively manage time.
If interested, apply now or give us a call at 865-290-0438 OR 865-293-4764 to get scheduled for an in person interview.
Knoxville, TN
1254
8805 Kingston Pike
Suite B
Knoxville, TN 37923
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