Located in Knoxville, TN
Pay: $18.50
Job Full Description
Customer Service Representative
Pay Rate: $18.50 per hour
Schedule: Monday through Friday 8:00 a.m. until 5:00 p.m.
We’re looking for a Customer Service Representative who brings the kind of upbeat, friendly, warm-hearted energy that makes every customer feel valued. If you love creating memorable experiences for others, thrive in a busy environment, and have excellent computer and multitasking skills, this is the perfect role for you.
This is more than a customer service job—you’ll be the personality and heartbeat of our customer experience.
What You’ll Do
- Deliver exceptional, positive customer service with enthusiasm
- Manage inbound calls, emails, and customer requests with professionalism
- Handle multiple tasks at once without losing your smile
- Use computer systems, databases, and communication tools efficiently
- Resolve customer concerns with patience, creativity, and empathy
- Provide accurate information in a friendly, easy-to-understand manner
- Support team members and contribute to a fun, collaborative work environment
You’re a Great Fit If You Are…
- A people person with a naturally friendly, cheerful personality
- A multitasker who stays organized even during high-traffic times
- Tech-savvy, comfortable with Microsoft Office, email platforms, and customer systems
- A great communicator—clear, upbeat, and professional
- Someone who loves going above and beyond to make someone’s day
- Calm, patient, and positive—even when challenges arise
- A self-starter who takes initiative and wants to grow
Preferred Qualifications
- Previous customer service experience (office, retail, hospitality, call center, etc.)
- Strong problem-solving and conflict-resolution skills
- Ability to learn new systems quickly
Please apply online, email your resume, or contact our office today to schedule an interview.
Missy White
(865)293-4764
melissa.white@expresspros.com
Knoxville, TN
1254
8805 Kingston Pike
Suite B
Knoxville, TN 37923
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