Located in Knoxville, TN
Pay: $17.00 per hour
Job Full Description
Job Title: Credit & Collections Clerk
Pay: $17.00 per hour
Location: Knoxville, TN
About the Role
We are seeking a detail-oriented and motivated Credit & Collections Clerk to join our team. This position plays a key role in maintaining healthy client relationships while ensuring accounts are properly managed and up to date.
Key Responsibilities
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Make outbound phone calls to clients regarding outstanding balances.
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Assist clients with questions and concerns about their accounts.
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Perform collections in a professional and courteous manner.
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Maintain accurate and organized records of communications and payments.
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Work closely with internal staff to resolve billing discrepancies.
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Provide exceptional customer service to strengthen client trust and retention.
Qualifications
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Previous experience in credit, collections, or customer service preferred.
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Strong communication and problem-solving skills.
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Ability to remain professional and empathetic during sensitive conversations.
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Computer skills with knowledge of Microsoft Office and data entry proficiency.
- Ability to handle high volume of calls dealing with sensitive and confidential information.
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High attention to detail and ability to stay organized.
Why Join Us?
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Competitive hourly pay of $17.00 per hour with review for increase after 90 days.
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Supportive team environment with opportunities for growth.
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Consistent weekday schedule.
How to Apply:
Contact Missy White, Employment Specialist
Express Employment Professionals – Knoxville, TN
8805 Kingston Pike, Knoxville, TN 37923
melissa.whitel@ExpressPros.com
(865) 293-4764
Knoxville, TN
1254
8805 Kingston Pike
Suite B
Knoxville, TN 37923
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