Job Details

Receptionist / Customer Service - up to $23/hour June 26, 2025

BJP2

Located in Fitchburg, WI

Pay: $20 - $23/hour

Job Full Description

We are currently seeking candidates for a Receptionist / Customer Service associate to join the team of our client in the trades industry.

 

This is a great evaluation - hire opportunity.  Join the team of an employer that offers advancement and full benefits package.

 

 

Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Greet and assist walk in customers
  • Answer customer phone calls and emails
  • Communicating with customers through various channels.
  • Scheduling/Work Order/Customer account entry
  • Resolve customer concerns and issues
  • Accept and process payments
  • Quickbooks Experience is Required
  • Responding promptly to customer inquiries.
  • Knowing our process in order to answer questions or direct to the proper person to care for customers needs.
  • Handling mail and other correspondence
  • Other Secretarial duties as requested

Qualifications

  • High school diploma or equivalent
  • Previous office / clerical experience, ideally working within trades industry
  • Strong phone etiquette and organizational abilities
  • Proficiency in QuickBooks
  • Experience with multi-line phone systems

Schedule: Full-time, in office role, 8am - 5pm Mon - Fri

 

Pay: $20.00 - $23.00 per hour. 

Upon hire after evaluation period, client offers

Benefits: health/dental/vision insurance, flex spending account, 401 (k) and company matching, PTO, life insurance

 

Interested candidates can apply many ways:

  • Call or text 608-663-1940 to speak with a recruiter
  • Submit online application
  • Send resumes to jobs.fitchburgwi@expressprosl.com

Madison West (Fitchburg), WI
3236
2980 Cahill Main
Suite 106
Fitchburg, WI 53711

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