Located in Fitchburg, WI
Pay: $21/hr
Job Full Description
A mission-driven nonprofit organization is seeking a friendly, dependable, and service-oriented Bilingual Receptionist to support its Madison office. This full-time role serves communities across Wisconsin and is ideal for someone who is passionate about helping low-income households and creating a welcoming, respectful environment for all clients.
Key Responsibilities:
- Serve as the first point of contact by greeting clients in person and over the phone in a professional and courteous manner
- Manage incoming and outgoing calls, directing inquiries appropriately
- Schedule and coordinate client appointments efficiently
- Provide general administrative and front desk support
- Assist clients with basic questions and ensure a positive service experience
- Maintain accurate records and perform data entry tasks as needed
Qualifications:
- Bilingual in English and Spanish (required or strongly preferred)
- Excellent customer service and interpersonal skills
- Strong communication abilities and an outgoing, approachable demeanor
- Basic math and computer proficiency
- Ability to multitask and stay organized in a fast-paced environment
- Passion for working with low-income individuals, families, elderly populations, and veterans
Preferred Experience:
- Previous experience in a nonprofit or community service setting
- Experience working with diverse populations, including limited-income households
Schedule: Monday, Wednesday, Friday: 8:00 AM – 5:00 PM; Tuesday, Thursday: 8:00 AM – 6:00 PM
Pay: Starting at $21/hr
Interested candidates can apply many ways:
- Call 608-663-1940 to speak with an Employment Specialist
- Submit online applications
- Send resume to jobs.fitchburgwi@expresspros.com
Madison West (Fitchburg), WI
3236
2980 Cahill Main
Suite 106
Fitchburg, WI 53711
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