Located in West Allis, WI
Pay: $25.00 - $32.00
Job Full Description
Express Employment is seeking a Service Administration Specialist to support the daily operations of our service department. This position plays a vital role in ensuring smooth administrative workflows, accurate recordkeeping, and effective communication between technicians, customers, and internal departments.
The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment where accuracy and efficiency are key.
Key Responsibilities
- Create, manage, and track work orders throughout the day.
- Collect and record time entries for CDK/Paycor comparison.
- Update and maintain internal service records, including quarterly MSHA hours and annual service rate adjustments.
- Obtain and manage customer purchase orders as needed.
- Oversee Oil Cop and Fluid Secure systems.
- Manage monthly recurring and contract work orders across all locations.
- Handle COD transactions and customer credit card charges or requests.
- Maintain internal work order lists for review and follow-up.
- Perform tasks as outlined in the Service Playbook and other duties as assigned.
Qualifications
- High school diploma or equivalent required; Associate degree in Business or related field preferred.
- 2+ years of administrative experience in a heavy equipment service environment preferred.
- Strong computer proficiency, including Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication, organizational, and multitasking skills.
- Ability to work independently and as part of a collaborative team.
Milwaukee (South), WI
3437
6767 W. Greenfield Ave
West Allis, WI 53214
Apply Now Email Us