CSR Jobs in Parsippany

  • Building Relationships. 
    Building a Team.

    We believe the greatest strength of any business is its people. Express Employment Professionals is proud of the staff members at our nearly 700 Express offices in the U.S., Canada and South Africa.

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  • Express Employment Pros: CSR Jobs in Parsippany NJ

    Do you multi-task with the best of the best? Are you polite and able to answer a wide range of questions with care and attention? Do you enjoy helping people solve their problems? If you’ve answered “Yes!” to any of these questions, Express in Parsippany, NJ has a variety of CSR jobs to check out!

    CSR is backbone of many businesses in the Parsippany area. Working on the frontline in Customer Service, you’ll act as the face of the company; answering questions and providing the customer care businesses need to succeed and grow.

    Requirements for CSR Jobs

    Ideal candidates for open CSR jobs in the Parsippany area should be able to:

    • Answer many inbound calls each day with a positive attitude
    • Document calls, orders and customer concerns
    • Submit orders in a professional and timely manner
    • Work independently with minimal to no supervision
    • Have basic computer skills/knowledge
    • Type a minimum of 30 WPM
    • Have a professional, kind and polite phone etiquette
    • Strong written and verbal communication skills are a must

    Candidates applying to CSR jobs with Express Parsippany understand the important role they play in the organization they work within. Answering questions, resolving customer concerns, and maintaining a positive attitude is what makes a customer service representative successful.

    The companies we work with to fill open CSR jobs are looking for candidates who will take ownership of their work and who strive to resolve all questions or concerns in a professional manner. Experience in a previous Customer Service position is not always required, but many companies are looking for individuals with at least six months experience in a retail or customer service environment. Bilingual candidates are desirable.

    Many of the CSR jobs we are looking to fill may come with benefits that include*:

    • Medical Plan
    • Direct Deposit
    • Safety Incentive
    • Dental Plan
    • Holiday Pay (6 Days Observed)
    • 401(k) Retirement Savings Plan
    • Vision/Eyewear Plan
    • Vacation Pay
    • Life Insurance
    • Prescription Drug Reimbursement
    • Scholarship Program
    • Short-Term Disability

    We invite you to view open CSR jobs on our website by clicking here. CSR jobs can also be listed with job titles that include Customer Service Representative, Customer Service, Reservation Agent, Claim Service Assistant, or Reception. To apply for a CSR job with Express Parsippany, you will need to open an account by clicking here.

    Express has connections with top local employers to allow you access to CSR jobs and an opportunity to build your resume. Apply for CSR jobs with Express Parsippany today.

       

    * Express Associates may be required to work a specified number of hours and/or weeks before they become eligible for some benefits. Benefits may vary by Express location. Your Express representative will be able to provide more detail about specific benefits for which you qualify.