OS965
Located in Peoria, AZ
Pay: $18-$20
Job Full Description
Job Title: Front Desk Medical Receptionist
Position Overview:
We are seeking a Front Desk Medical Receptionist to join our innovative, patient-centered primary care clinic. This is not your typical receptionist role — it’s a dynamic opportunity that requires adaptability, excellent communication, and strong organizational skills. You’ll play a vital role in ensuring a seamless, welcoming, and exceptional experience for every patient in a collaborative, non-traditional healthcare setting.
About Us:
We are a Direct Primary Care (DPC) clinic — a modern, membership-based healthcare model that allows patients direct access to their medical team for a flat monthly fee. We focus on building strong relationships with our patients and prioritize quality care over quantity. Our providers manage smaller patient panels, allowing for deeper connections, extended visits, and personalized care plans grounded in Lifestyle Medicine to prevent, manage, and reverse disease.
Key Responsibilities:
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Greet patients warmly and by name whenever possible
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Efficiently guide patients through the check-in and check-out processes
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Manage multi-line phone system, answer inquiries, and route calls appropriately
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Schedule appointments and manage provider calendars to support smooth clinic operations
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Act as a gatekeeper with vendors and solicitors to maintain clinic flow and protect team time
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Update patient membership accounts, including billing and payment details
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Handle first-level inquiries from prospective patients and explain the benefits of our care model
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Maintain and reorder office supplies
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Provide general administrative support to the leadership team
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Contribute to creating and improving procedures that enhance the patient experience
Qualifications:
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Previous healthcare experience and basic understanding of medical terminology
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Experience with scheduling and electronic medical record (EMR) systems
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Strong customer service skills with a warm, empathetic, and professional approach
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Detail-oriented with strong organizational and time-management abilities
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Ability to handle confidential information with discretion
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Comfortable working as part of a collaborative healthcare team
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Open to learning and promoting the value of Direct Primary Care
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Medical Assistant licensure is a plus, but not required
Benefits:
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Competitive hourly pay, based on experience and market trends
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Paid Time Off (PTO):
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40 hours of Arizona Sick Time per calendar year after 90 days
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7 Paid Holidays: New Year’s Day, Memorial Day, 4th of July, Thanksgiving (2 days), Christmas (2 days)
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Paid birthday off
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Non-traditional healthcare benefits:
Work Setting:
Peoria, AZ
2107
8345 West Thunderbird Road
Suite B-107
Peoria, AZ 85381
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