Job Details

Collections Clerk June 11, 2025

D334

Located in Texarkana, TX

Pay: $16.50/hour

Job Full Description

Position: Collection Officer

Location: Texarkana, TX

Pay: $16.50/hour

Hours: M-F, 8-5

Benefits: Full benefits once perm

 


Responsibilities:

  • Begins collection process on all accounts listed on 31-60-day delinquent loan print-out, updates all information on computer pertaining to member and/or co-makers; works with member to resolve delinquent status either in person or by telephone; works delinquent student loans following guidelines set by Texas Guaranteed Student Loan Corp., up to and including filing claims.
  • Continue working delinquent loans 61 days or more delinquent.
  • Contacts members and/or insurance company regarding insurance problems, sends notice of default and intent to accelerate loan when problem is not resolved.
  • Prepares loans for repossession when necessary.
  • Files disability insurance or credit life for member. Assists with questions regarding MasterCard delinquencies, forgeries, application, and payments. Assists members with a charged off loan or delinquent account which is not 30 days past due.
  • Answers all calls for skip tracing.
  • Adheres to all policies and procedures.
  • Performs other related duties as assigned.

Qualifications: 

  • One to two years in collection of delinquent accounts preferred.
  • High school diploma or equivalent.
  • Proficiently operate personal computer and standard office equipment.
  • Patient and firm individual.
  • Ability to meet, speak, and deal effectively with people, being professional always.
  • Must maintain a neat and professional appearance.
  • While the following list is not exhaustive and may be supplemented, identified physical requirements include the ability to operate normal office equipment and some lifting, not to exceed 25 pounds.
  • Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation

Texarkana, AR
1125
4323 Jefferson Avenue
Texarkana, AR 71854

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