JQ519
Located in Texarkana, TX
Pay: $15-21/hour
Job Full Description
Position: Iventory/Forklift - CSSR
Location: Texarkana, TX
Hours: M-F, 8-5- rotating on call every 4 weeks for 24 hours
Pay: $15-21/hour
#Skilled1125
Busy Texarkana Company seeking a Customer Sales and Service Rep. You will be responsible for establishing and maintaining profitable relationships with customers.
Responsibilities / Duties:
- Professionally handle requests from customers to ensure that issues are resolved promptly and thoroughly.
- Recommend and source the most profitable products, utilizing internal inventory first, supplier inventory as an alternate option, to meet or improve upon the customer required dates.
- Communicate disruptions in service levels, approval requests, corrective actions as needed, customer feedback, and preventative actions to Service Center Management
- Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both the company and customer
- Gain and utilize product knowledge and expertise to assist customers with product selections and coordinate supplier engineering support to drive the sales process
- Perform warehouse functions including pulling and packing product, receiving, cycle counting, stock put away and delivery of product. Provides emergency after hours services as scheduled
Required Experience:
- 6 + months of customer service experience, or 1 year of stockroom/driving position within industrial distribution
- High School diploma or equivalent
- Demonstrated mechanical and mathematical aptitude
- Excellent communication and organizational skills
- Ability and desire to learn new systems and processes quickly
- Strong computer skills, especially in Excel
- Requires ability to sit and stand for extended periods of time, walk, bend and lift up to 25lbs regularly and up to 50lbs occasionally
Preferred:
- SAP experience in a customer service setting
- Knowledge of industrial products and hydraulics
- Ability to learn and use calipers to measure specs on a wide variety of industrial parts
- Highly developed sense of integrity and commitment to customer satisfactions
- Demonstrated passion for excellence in customer service
- Has a pleasant, patient and friendly attitude
- Detail oriented with strong communication and listening skills
- Possess a solid work ethic and team player mentality
Company does offer great benefits and Sales bonus incentives
Texarkana, AR
1125
4323 Jefferson Avenue
Texarkana, AR 71854
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