JR124
Located in Texarkana, TX
Pay: $18-19/hour, DOE
Job Full Description
Position: Leasing Agent
Location: Texarkana, TX
Hours: M-F, 8am, 5pm, some overtime may be required
Pay: $18-19/hour, DOE
We are seeking an outgoing and customer-focused Leasing Agent to join our property management team. This role will be responsible for managing the leasing process from initial inquiry to signed lease, providing exceptional customer service, and ensuring high occupancy rates. The ideal candidate will be a proactive communicator, organized, and able to work well with prospective and current residents.
Essential Duties/Responsibilities:
• Performs all sales and leasing activities to achieve the property’s occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartments. • Processes applications, credit screening, and criminal background checks.
• Prepares the lease and move-in package, ensuring a smooth resident move-in and lease signing.
• Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team. • Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
• Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
• Performs general clerical duties, including maintenance of resident files. Ensures all required forms are included in file and obtains all necessary signatures.
• Uses the on-site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical information about existing and future residents.
• Ensures that the property and model units meet the Company’s standards for showing prospects by daily inspecting the tour route, communicating maintenance and upkeep needs to the maintenance team members, ensuring a physically appealing model unit and amenities.
• Purchases office, cleaning, and maintenance supplies. Sends all purchase orders, billings, on-call work orders, and/or necessary paperwork to home office.
• Schedules vendors and accompanies pest control representative to check on upkeep of apartments.
Required Skills/Abilities:
• Ability to communicate effectively and professionally, both verbally and in writing.
• Ability to work in a professional, courteous, cooperative, tactful, and patient manner with residents, FPM employees, vendors, suppliers, and members of the public.
• Self-motivated to work independently with little guidance.
• Good time management skills. Ability to multitask, prioritize and flexibility to adjust work priorities as necessary.
• Good organizational skills, attention to detail, and retention skills required.
• Excellent telephone etiquette.
• Proficient in MS Word, MS Excel, MS Outlook, and ability to learn other software as needed; accurate typing skills; ability to proof and correct work before finalized.
• Supervisory experience or training preferred.
• Ability to maintain reliable transportation, a current and valid driver’s license, and vehicle insurance.
Education and Experience:
• High school diploma or GED required.
• Six months to one year of property management or related experience preferred, but not required
Texarkana, AR
1125
4323 Jefferson Avenue
Texarkana, AR 71854
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