E412
Located in Texarkana, TX
Pay: $13.50
Job Full Description
Position: Dispatcher
Location: Texarkana, TX
Hours: M-F 7am-4pm
Pay: $13.50/hour
Job Description
We are seeking a reliable and detail-oriented Dispatcher to join a local utilities company. The ideal candidate will have prior administrative experience, strong communication skills, and the ability to work efficiently in a fast-paced environment. This role is responsible for coordinating service requests, dispatching field crews, and ensuring timely responses to customer and operational needs.
Key Responsibilities
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Receive, prioritize, and dispatch service calls to field technicians.
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Track and update the status of active service orders throughout the day.
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Communicate with customers regarding service requests, outages, and updates.
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Maintain accurate records, logs, and documentation of all calls and dispatch activities.
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Utilize computer systems and software to input data, schedule work orders, and monitor technician routes.
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Work closely with management and field crews to ensure efficient workflow and timely resolutions.
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Assist with general administrative tasks such as filing, data entry, and email communication.
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Handle incoming phone calls and direct them to the appropriate department.
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Provide excellent customer service with professionalism and urgency.
Qualifications
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Previous administrative or dispatching experience prefered but not required
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Familiarity with computers, data entry, and basic office software (Microsoft Office, email systems, etc.).
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Strong communication and multitasking skills.
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Ability to stay calm and organized under pressure.
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Excellent attention to detail and problem-solving abilities.
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Experience in utilities, construction, or field service environments is a plus, but not required.
Texarkana, AR
1125
4323 Jefferson Avenue
Texarkana, AR 71854
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