Located in Texarkana, TX
Pay: $15-25/hour
Job Full Description
Position: Senior Loan Assistant
Location: Texarkana, TX
Hours: M-F, 8a-5p
Pay: $15-25/hr, DOE and skills
Position Summary:
A well-established financial institution is seeking a detail-oriented and customer-focused Senior Loan Assistant to provide administrative support to the lending team. This role plays a key part in supporting loan officers, maintaining accurate loan documentation, and delivering exceptional customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a commitment to accuracy and professionalism.
This is a customer-facing position that requires a friendly, welcoming demeanor and the ability to build positive relationships with customers, colleagues, and business partners.
Essential Duties and Responsibilities
- Assist with the preparation, processing, and documentation of loan applications while ensuring accuracy and completeness.
- Maintain organized and current records for loan applications, active loans, and loan closings.
- Review loan files and supporting documentation for completeness, accuracy, and compliance with applicable policies and regulations.
- Communicate professionally and effectively with customers, team members, and business partners through verbal and written correspondence.
- Respond promptly to inquiries and requests from customers and internal staff.
- Support the ongoing improvement of lending processes, workflows, and operational procedures.
- Provide administrative support to management and lending staff as needed.
- Assist customers in person and over the phone while directing inquiries to the appropriate team members.
- Review files, records, and documents to obtain information and respond to requests.
- Open, sort, distribute, and prepare incoming and outgoing mail.
- Enter, verify, and maintain data, records, reports, and other documentation.
- Prepare, proofread, format, and edit correspondence, reports, and other business documents.
- Complete all required training and professional development programs.
- Perform additional duties and attend work-related events or functions as assigned, which may occasionally include evenings or weekends.
Qualifications
- High school diploma or equivalent required.
- Associate’s or Bachelor’s degree in Business, Finance, Accounting, or a related field preferred.
- Previous banking, lending, financial services, or administrative experience required.
- Strong attention to detail and organizational skills.
- Proficiency with computer systems and standard office software.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent customer service, communication, and interpersonal skills.
- Ability to handle confidential information with professionalism and discretion.
Texarkana, AR
1125
4323 Jefferson Avenue
Texarkana, AR 71854
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