Located in Chula Vista, CA
Pay: $19/hr
Job Full Description
Express Employment Professionals is looking for a reliable and detail- oriented Customer Service Representative to join a logistics company. This role is responsible for providing frontline support to drivers, clients, and internal departments by managing check-in/out procedures, coordinating communication, and maintaining accurate documentation.
Key Responsibilities:
-
Answer incoming telephone calls and direct inquiries appropriately with a professional and courteous demeanor.
-
Assist drivers during check-in and check-out, ensuring all necessary procedures and documentation are completed.
-
Make copies of relevant documents for drivers upon completion of check-in/out.
-
Send email confirmations to clients regarding shipment or delivery statuses.
-
Maintain real-time communication with warehouse supervisors about driver arrivals, departures, and any schedule changes.
-
Coordinate with dispatchers via email to book and confirm incoming and outgoing appointments.
-
Scan and upload documents into the warehousing software system to ensure accurate and up-to-date records.
Qualifications:
-
High school diploma or equivalent required; associate degree or relevant certification is a plus.
-
Prior experience in a logistics, warehousing, or customer service environment is preferred.
-
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Dependable, punctual, and customer-focused
Schedule:
Monday- Friday 7AM-3:30PM
Pay: $19/hr
For immediate consideration, please submit your resume to ChulaVistaCA@Expresspros.com or apply online!
#2903
Chula Vista, CA
2903
730 H Street
Suite 3
Chula Vista, CA 91910
Apply Now Email Us