DAL25
Located in Fairfield, CA
Pay: $20.45 – $25.51
Job Full Description
Job Title: Customer Service / Warehouse Associate
Pay Rate: $20.45 – $25.51 per hour (based on experience and qualifications)
Position Overview
We are seeking an exceptional Customer Service/Warehouse Associate to join our team! This position is responsible for providing a variety of support functions, including servicing walk-in customers, completing sales transactions, and performing material handling duties such as receiving, loading/unloading materials, pulling and assembling customer orders, and conducting inventory checks. Daily operation of forklift and/or crane equipment may be required.
Primary Objective
To perform a combination of customer service, administrative, and warehouse duties that support the efficient operation of the Sales and Service Center.
Key Responsibilities
Customer Service & Sales:
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Assist walk-in customers with product inquiries, order requirements, and selections.
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Process customer orders, complete sales transactions, and accept payments.
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Provide samples, product information, and general support to ensure customer satisfaction.
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Address and resolve customer issues, returns, and order discrepancies.
Administrative Duties:
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Process payments and receipts, reconcile daily sales reports, and balance petty cash.
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Prepare bank deposits and various performance reports.
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Maintain accurate customer records and update vendor or product information.
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Create and process purchase and stock replenishment orders.
Warehouse & Material Handling:
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Pull and assemble customer orders with accuracy and efficiency.
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Check outbound orders for completeness and accuracy.
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Perform inventory checks, restock shelves, and label incoming products.
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Receive and unload inbound materials; inspect shipments for damage and process returns.
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Operate forklift and/or crane equipment safely and efficiently.
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Maintain warehouse organization and cleanliness, including sweeping, trash removal, and general maintenance.
Safety & Compliance:
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Follow all company safety policies and procedures.
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Report any unsafe conditions, accidents, or injuries immediately.
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Ensure materials are handled and stored properly to maintain a safe work environment.
Qualifications & Experience
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High school diploma or equivalent.
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1+ years of combined customer service and warehouse experience.
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Forklift operation experience preferred.
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Strong organizational, math, time management, and computer skills.
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Detail-oriented and customer-focused with a safety-first mindset.
Physical Requirements
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Ability to stand, walk, bend, kneel, crouch, and reach regularly throughout the shift.
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Ability to lift and carry 15–30 lbs regularly, and up to 70 lbs occasionally (team lift required for heavier or oversized items).
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Visual abilities include close vision, peripheral vision, and focus adjustment.
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Reasonable accommodations will be made for individuals with disabilities.
Fairfield, CA
1056
1411 Oliver Rd.
Suite 100
Fairfield, CA 94534
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