Overview:
Express Employment Professionals is seeking a motivated and customer-focused Sales Representative to join an established company in Grass Valley, CA. This individual will play a key role in delivering an exceptional customer experience by guiding clients through the entire purchasing and installation process.
Key Responsibilities:
- Greet and assist customers in the showroom, providing a welcoming and professional experience
- Guide clients through the full sales cycle – from product selection and bidding to scheduling and final installation
- Provide detailed, accurate bids and product estimates based on client needs and project dimensions
- Maintain an in-depth knowledge of flooring products, materials, and installation practices (training provided)
- Organize and manage scheduling of installation crews and coordinate directly with installers and clients
- Assist with showroom organization, cleanliness, and product displays
- Resolve issues, manage claims, and ensure customer satisfaction throughout and after the project
- Actively network with local contractors, builders, designers, and homeowners to generate new business
- Read and interpret blueprints and floorplans to determine accurate quantities and specifications
- Maintain customer records and track project progress in CRM or sales software
Preferred Qualifications:
- Knowledge of flooring products (hardwood, tile, carpet, vinyl, etc.)
- Sales experience in flooring, construction, interior design, or a related industry
- Ability to read blueprints or measurements to calculate accurate material needs
- Strong interpersonal skills and a commitment to customer service
- Highly organized and detail-oriented with the ability to multitask
- Computer proficiency, including familiarity with email and estimating software