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Boise, ID

9390 West Overland Road, Boise, Idaho 83709

Caldwell, ID

5720 East Cleveland Boulevard, Suite 107, Caldwell, Idaho 83607

Fruitland, ID

211 North Whitley, Suite 2, Fruitland, Idaho 83619

Job Details

Customer Service Representative for Insurance Processing October 22, 2025

K0183

Located in Boise, ID

Pay: $18/hr.

Job Full Description

Express Employment is seeking a customer service representative for the insurance processing team for a company that provides funding for affordable housing solutions.  Job duties include:

  • Responding to customer insurance inquiries via email and phone calls, providing insurance requirements
  • Updating escrow insurance details
  • Backing up customer service phone calls
  • Processing borrower insurance needs
  • Responding to borrower, agent, and servicing vendor correspondence and working with various reports to maintain borrower's active insurance
  • Working with the insurance servicing vendor to update borrower's insurance information

Requirements:

  • 1-2 years of experience in residential real estate lending, residential loan processing, loan closing, and/or loan servicing preferred
  • Prior experience working customer service in a call center environment preferred
  • Proficiency with Excel
  • Ability to work independently and prioritize tasks
  • Organized, good problem solving skills
  • Ability to be flexible, engaged, reliable and respectful to maintain excellent team and customer relations

Other details:

  • Pay rate is $18/hr.
  • Schedule is Mon-Fri, 8am-5pm
  • Position is long-term temporary role with possibility of temp to hire based on company’s hiring needs, performance, and attendance

 

If you are interested in and qualified for this opportunity, please call or text “insurance processing” to our office at (208) 343-7552 to schedule an interview or fill out the online application at www.expresspros.com.

 

Express Employment is an Equal Opportunity Employer offering benefits from the first day of employment, including medical, vision, dental, life insurance, 401(k), referral bonuses, and direct deposit.

 

#Emily

Boise, ID
2321
9390 West Overland Road
Boise, ID 83709

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